Answers to the most common questions about our services and processes.
Amicable recovery takes on average 30–90 days, depending on the age of the debt, the debtor's behavior and the amount involved. Cases with cooperative debtors can be resolved within a few weeks.
Standard documents include: the commercial contract or credit agreement, unpaid invoices, relevant bank statements and any correspondence with the debtor. Our team will guide you based on the specifics of the case.
You pay no upfront fee. The commission (15–25%, negotiable) is calculated exclusively on the amount actually recovered and received. If we recover nothing, you pay nothing.
Yes, we also analyse older debts, but the success rate varies depending on the statute of limitations, the debtor's current solvency and available documentation. We offer a free initial assessment.
We work primarily with legal entities (companies, financial institutions, SMEs), but we also review situations of individuals with significant commercial claims (generally over MDL 5,000).
Yes. We operate in accordance with the legislation of the Republic of Moldova, including the Law on Personal Data Protection and applicable debt recovery regulations. All procedures respect debtor rights.
Yes, our clients have access to detailed periodic reports and can contact their dedicated case manager directly. For large portfolios, we provide access to a dedicated monitoring dashboard.
If the debtor does not pay in the amicable phase, we automatically move (with your consent) to the legal procedure — summons, court action, enforcement — through our partner attorneys.